Terms & Conditions live888 – Malaysia Platform Terms of Use

Please read and fully understand live888's terms of use before registering or using our platform. By creating an account, you agree to comply with all terms stated herein.

Key Things You Need to Know

We know terms documents can be lengthy. Here is a summary of the most important points for live888 Malaysia members.

Minimum Age 21 Years

Only individuals aged 21 and above are permitted to register and use live888.

One Account Only

Each individual may only hold one live888 account. Multiple accounts are strictly prohibited.

Min. Deposit RM 20

The minimum deposit at live888 is RM 20 per transaction via supported payment methods.

Bonuses Are Subject to Wagering Requirements

All live888 bonuses are subject to wagering requirements before withdrawal.

Withdrawal Requires KYC

Identity verification (KYC) is required before your first withdrawal request is processed by live888.

Responsible Gambling

Live888 provides responsible gambling tools. Any fraud or abuse will result in account termination.

Important Note: The summary above is for quick reference only and does not replace the full terms text below. Please read this entire document for a complete understanding of your rights and responsibilities as a live888 member.

Live888's Player-First Terms Principles

Live888's Terms are designed to protect the interests of all parties — players and the platform — in a fair and transparent manner.

Clear & Easy-to-Understand Language

Live888's terms are written in plain English, free from confusing legal jargon. We believe every member deserves to fully understand what they are agreeing to before they start playing.

Full Transparency in All Dealings

No hidden fees, no conditions buried in fine print. All bonus requirements, betting limits, and withdrawal procedures on live888 are clearly stated and accessible at any time.

Player Data Protection

Live888's Terms include our commitment to protecting your personal information in accordance with international data security standards. Your data will not be sold or shared without your explicit consent.

Fair Withdrawal Process

Your winnings are yours. live888's withdrawal terms are designed to make the process fast, straightforward, and free from unreasonable conditions. KYC requirements exist to protect your account, not to obstruct your withdrawals.

Notice of Changes to Terms

If live888 makes any changes to these terms, members will be notified via their registered email address and through an in-platform notice. You always have the option to review the latest terms before continuing to use the platform.

Responsible Gaming Support

Live888's Terms fully support players' right to use responsible gambling tools — deposit limits, loss limits, temporary breaks, and self-exclusion — without any penalty or difficulty from the platform.

1

Acceptance of Terms of Use

Welcome to live888. These Terms & Conditions ("Terms") govern your use of the live888 platform, including our website, mobile application, and all services provided under the live888 brand. These Terms constitute a legally binding agreement between you ("Member" or "User") and live888.

By registering an account, making a deposit, placing a bet, or using any part of the live888 platform, you confirm that:

  • You have read, understood, and agreed to be bound by all terms in this document;
  • You meet all eligibility requirements set out in Section 2;
  • You agree to comply with all current live888 policies and rules, including the Privacy Policy and Responsible Gambling guidelines;
  • The information you provide during registration is true, accurate, and up to date.

Important: If you do not agree with any part of these Terms, please do not register an account or use the live888 platform. Continued use of the platform after any changes to the Terms take effect will be considered acceptance of those changes.

2

Registration Eligibility

To register and use the live888 platform, you must meet all of the following eligibility requirements:

2.1 Age Restriction

You must be at least 21 years old at the time of registration. live888 takes its responsibility to prevent underage access seriously. If the platform suspects that a member has not reached the required minimum age, the account will be suspended immediately until satisfactory age verification is provided. live888 reserves the right to request age verification documents at any time.

2.2 Geographic Restrictions

The live888 platform is intended for users located in Malaysia. It is your responsibility to ensure that your use of the live888 platform is lawful in your jurisdiction. live888 reserves the right to refuse service to users from certain regions without providing a reason.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding agreement. Individuals who are legally represented or who have been placed under court-appointed guardianship are not eligible to register a live888 account.

2.4 live888 Employees

Live888 employees, contractors, agents, and their immediate family members are not permitted to register a member account or participate in any betting or gaming activity on the live888 platform.

3

Live888 Member Account

3.1 One Account Per Individual

Each individual is permitted to hold only one live888 account. Registering multiple live888 accounts — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and considered fraudulent. If live888 detects multiple accounts, all associated accounts will be closed immediately and any outstanding balances or winnings may be forfeited.

3.2 Accurate Account Information

You are responsible for ensuring that all information provided during registration and throughout the lifetime of your account is accurate, complete, and up to date. This includes your full name, date of birth, identification number, phone number, and email address. Providing false or misleading information constitutes a breach of these Terms and may result in the immediate closure of your account.

3.3 Account Security

You are solely responsible for keeping your live888 account password confidential. Do not share your login credentials with anyone. live888 will not be held liable for any losses resulting from unauthorised access caused by your failure to safeguard your login details. If you suspect your account has been compromised, contact the live888 support team immediately.

3.4 Personal Account Usage

A live888 account is for the personal use of the account holder only. You may not allow others to use your account, accept bets on another person's behalf, or use the account for any commercial purpose.

4

Deposit & Payment Methods

4.1 Accepted Payment Methods

Live888 accepts deposits via the following payment methods available in Malaysia:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow (real-time transfer)
  • FPX via Maybank2u
  • FPX via CIMB Clicks

4.2 Deposit Limits

The minimum deposit at live888 is RM 20 per transaction. The maximum deposit limit depends on your chosen payment method and account verification level. You can set a personal deposit limit in your live888 account settings at any time as part of your responsible gambling commitment.

4.3 Legitimate Funds

You must only deposit funds that are legitimate and belong to you. live888 does not accept funds from third parties. If live888 suspects that deposited funds originate from an unlawful or unauthorised source, the transaction will be blocked and the matter may be reported to the relevant authorities.

Deposit Processing: Successfully processed deposits will be credited to your live888 account in under 30 seconds for most digital payment methods. If the credit has not been received within 5 minutes, please contact live888 customer support with proof of your transaction.

5

Withdrawals & Identity Verification (KYC)

5.1 Identity Verification Requirements

Before your first withdrawal request is processed, live888 is required to conduct a Know Your Customer (KYC) process in compliance with anti-money laundering (AML) requirements. Documents that may be required include:

  • A valid copy of your MyKad or passport;
  • Proof of residential address (dated within the last 3 months);
  • Proof of ownership of the payment method used for the deposit.

5.2 Withdrawal Process & Processing Time

Once your account is verified, withdrawals to Touch 'n Go eWallet and DuitNow are typically processed within 10 to 30 minutes. Withdrawals to a bank account via FPX may take slightly longer depending on the operating hours of the respective bank. All standard withdrawal requests are processed within 24 hours.

5.3 Withdrawal Limits

Minimum and maximum withdrawal limits apply and may vary depending on the payment method and your account verification level. Current limit details are displayed in the Withdrawal section of your live888 account.

5.4 Withdrawal Methods

Withdrawals must be made to the same payment method used for the deposit. live888 does not process withdrawals to third-party accounts. If your original deposit method is no longer available, please contact live888 support for guidance on alternative withdrawal options.

6

Bonus & Promotions

6.1 General Bonus Terms

All bonuses, rewards, and promotions offered by live888 are subject to specific terms and wagering requirements. Wagering requirements determine how many times the bonus amount must be wagered before it becomes eligible for withdrawal. The specific details for each offer will be stated in the relevant promotion's terms and conditions.

6.2 One Bonus Per Promotion

Each live888 member is entitled to receive any bonus or promotion only once, unless otherwise stated in the relevant promotion terms. Attempting to claim the same bonus more than once through multiple accounts or any other means is considered bonus abuse.

6.3 Non-Transferable Bonuses

Bonus credits in your live888 account are for personal use only and cannot be transferred to another account or converted to cash until all wagering requirements have been fully met.

6.4 live888's Rights Regarding Bonuses

Live888 reserves the right to modify, suspend, or cancel any promotion or bonus at any time. If live888 determines that a bonus has been exploited or misused, live888 reserves the right to forfeit that bonus and, where necessary, close the relevant account.

Bonus Abuse Notice: live888 uses advanced detection systems to identify bonus abuse attempts, including the use of multiple accounts, risk-free betting strategies designed to meet wagering requirements without genuine risk, and coordination across multiple accounts. Any signs of bonus abuse may result in account closure and the forfeiture of all related winnings.

7

Sports Betting Rules

7.1 Bet Placement

All bets placed on live888 are considered final and cannot be cancelled or amended once confirmed by the system, except in circumstances specifically provided for under live888's betting rules. It is your responsibility to ensure that all bet details — match, market, odds, and stake — are correct before confirming.

7.2 Odds & Market Changes

Odds displayed on live888 are subject to change until a bet is confirmed. live888 reserves the right to void bets placed at odds that were displayed incorrectly due to a technical error or pricing mistake. In such cases, the full stake will be returned to your account.

7.3 Cancelled or Postponed Matches

If a match is cancelled in full, all related bets will be voided and returned at odds of 1.00 (stake refunded). For matches that are postponed and not resumed within the timeframe specified by the relevant sport's rules, bets may be voided depending on the match status and the markets involved.

7.4 Betting Limits

Minimum and maximum betting limits apply to all bet types on live888. These limits vary by sport, league, market, and bet type. live888 reserves the right to adjust betting limits for specific accounts based on betting patterns or at our risk management team's discretion.

8

Casino Games & Live Casino

8.1 Game Providers

All casino games on live888 are provided by licensed, independently audited third-party providers, including Evolution Gaming, Pragmatic Play, Microgaming, PlayTech, Habanero, and others. Every game uses a certified random number generator (RNG) or, in the case of Live Casino, real human dealers operating from licensed studios.

8.2 RTP & Game Fairness

The Return to Player (RTP) values displayed for each game on live888 are theoretical long-term figures set by the game providers. Actual results in individual playing sessions may vary significantly from the stated RTP value. live888 does not manipulate game outcomes and all game algorithms are audited on a regular basis.

8.3 Technical Errors

In the event of a technical disruption, software error, or system failure during a game session, live888 reserves the right to void the affected round or session and, where appropriate, refund all impacted bets. live888 will not be liable for any winnings claimed to have been received during an acknowledged technical error.

9

Security & Fraud Prevention

9.1 Prohibited Activities

The following activities are strictly prohibited on the live888 platform and may result in immediate account closure, forfeiture of all winnings, and potential legal action:

  • Registering more than one live888 account;
  • Using automated software, bots, or tools to manipulate games or betting;
  • Hacking, system intrusion, or any attempt to gain unauthorised access;
  • Money laundering or depositing funds from illegal sources;
  • Exploiting errors or vulnerabilities in the live888 system;
  • Identity fraud or using another individual's personal information;
  • Systematic cross-account coordination or "arbing" aimed at securing risk-free profits.

9.2 Monitoring & Investigation

Live888 continuously monitors all account activity to detect suspicious patterns. If your account is flagged for investigation, live888 reserves the right to temporarily suspend the account and request additional documents for verification. Your cooperation throughout this process is required to maintain the safety and integrity of the live888 player community.

10

Account Closure & Suspension

10.1 Closure at Member's Request

You may request the closure of your live888 account at any time by contacting our support team. Before the account is closed, any eligible balance will be returned to you via your designated payment method, once all verification requirements have been met and there are no outstanding issues.

10.2 Closure Initiated by live888

Live888 reserves the right to suspend or close a member's account for reasons including, but not limited to: breach of these Terms, suspected or confirmed fraud, failed identity verification, requests from regulatory authorities, or at the discretion of live888's risk management team.

10.3 Balance Upon Account Closure

If an account is closed due to a breach of these Terms involving fraud or illegal activity, live888 reserves the right to withhold all or part of the remaining balance. For closures arising from other reasons, any eligible balance will be returned to the account holder within a reasonable timeframe.

11

Limitation of Liability

Live888 provides the platform on an "as is" basis and makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the platform at any time. To the extent permitted by applicable law, live888 shall not be liable for:

  • Financial losses arising from betting or gaming activity on the platform;
  • Losses arising from service disruptions, technical faults, or system downtime that are beyond live888's control;
  • Acts or omissions by third-party providers, including game providers and payment processors;
  • Indirect, incidental, or consequential losses arising from the use of the live888 platform.

Live888's total liability to any individual member, under any circumstances, is limited to the total amount deposited by that member in the 12 months preceding the date the claim arose.

12

Responsible Gambling

Live888 is fully committed to responsible gaming and provides a range of tools to help members manage their playing activity wisely. These tools are accessible directly from your account settings:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check;
  • Loss Limit: Set a maximum loss limit over a specified period;
  • Session Limit: Limit your playing time within a single session;
  • Temporary Break (Cool-Off): Take a break from the live888 platform for anywhere between 24 hours and 6 weeks;
  • Self-Exclusion: Exclude yourself from the platform entirely for a set period of time or permanently.

If you need support with a gambling-related concern, please contact the live888 support team or visit our Responsible Gambling us for available support resources.

live888 Reminder: Betting and casino games are for entertainment purposes. Never wager money you cannot afford to lose. If gambling is beginning to negatively affect your finances, relationships, or mental health, please seek help immediately.

13

Changes to These Terms

Live888 reserves the right to modify these Terms & Conditions at any time. Members will be informed of any material changes via:

  • A notice in your live888 account upon your next login;
  • An email to the address registered to your account;
  • Notices displayed prominently on the live888 homepage.

Changes will take effect within 14 days of the notification date, except where required by law or regulatory obligations, in which case they may take effect immediately. Your continued use of the live888 platform after the effective date of any changes constitutes your acceptance of the revised Terms.

14

Contact Us

If you have any questions about these Terms & Conditions or require further clarification on any section of this document, please contact the live888 support team via:

Our Malay-speaking live888 support team is ready to help you understand any aspect of our platform's terms of use. We aim to respond to all enquiries as promptly as possible.

These Terms & Conditions were last updated in January 2026. This version supersedes all previous versions of live888's Terms & Conditions.

Questions About live888's Terms

No. The minimum age requirement to register and use the live888 platform is 21 years. This is an absolute condition with no exceptions under any circumstances. live888 applies an age verification process as part of our KYC procedures. If verification reveals that a member is under 21 years of age, the account will be closed immediately and any remaining balance will be refunded.

Registering more than one live888 account is a serious breach of our Terms & Conditions and constitutes fraud. If live888 detects multiple accounts, all associated accounts will be closed immediately. Any bonuses and winnings obtained through multiple accounts may be forfeited. In serious cases, the matter may be reported to the relevant authorities. If you have accidentally created a duplicate account, contact live888 support immediately to resolve the issue.

The KYC process is a legal and regulatory requirement that all financial and gambling platforms must comply with to prevent money laundering, identity fraud, and other illicit financial activities. It also protects you as a member — ensuring that only you can withdraw funds from your live888 account. KYC verification is a one-time process and can typically be completed within 24 hours once the required documents have been submitted to the live888 team.

A wagering requirement is a condition that specifies how many times a bonus amount must be wagered before it can be converted to cash and withdrawn. For example, if you receive a bonus of RM 100 with a 20x wagering requirement, you must place bets totalling RM 2,000 (RM 100 × 20) before the bonus balance becomes eligible for withdrawal. The specific wagering requirements for each live888 bonus are stated in the relevant promotion terms and can be reviewed under the Promotions section of your account.

No – live888 is committed to notifying members before any material changes to the terms take effect. Notifications will be sent via email to your registered address and as an in-platform notice upon your next login. Changes typically take effect 14 days after the notification date, giving you time to review them and make an informed decision. If you do not agree with the proposed changes, you have the right to close your account before the effective date.

To permanently close your live888 account, please contact our support team via live chat or email at support@live888-vip.com. Our team will guide you through the closure process, including ensuring any eligible balance is returned to you. If you are closing your account due to a gambling-related concern, we encourage you to consider the self-exclusion option first, or contact our support team for information on available support resources before making a final decision.

live888 Privacy & Data Protection Policy: These Terms & Conditions are to be read together with Privacy Policy live888 governs how we collect, use, and protect your personal information. For more details on our commitment to responsible gambling, please visit the Responsible Gambling us. If you have any questions, please contact us at support@live888-vip.com.

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